FAQ's
1. What brands do you/not accept?
We accept gently worn and new clothing from brands our shoppers love—including Lululemon, Free People, Anthropologie, Madewell, Aviator Nation, Zara, MOTHER, Alo, Cleobella, Loveshackfancy, Altar'd State, Spanx, J.Crew, Show Me Your Mumu, Frame, Rails, Spanx, Farm Rio, Frank & Eileen, Agolde, Vuori, Z Supply, Pistola, The North Face, Patagonia, Abercrombie, Boden, Nordstrom favorites, boutique labels + so many more!
For designer handbags, we accept brands such as Louis Vuitton, Gucci, Chanel, YSL, Prada, Tory Burch, MZ Wallace, Hammitt, and Clare V. + so many more! All designer handbags must be authentic, and we reserve the right to request proof of purchase or authentication if needed.
We do not accept brands like Old Navy, Express, Aeropotale, Chicos, Talbots, J.Jill, Coldwater Creek, Shein, Temu, Forever 21, H&M, Walmart, Target, Amazon and similar brands.
2. What condition are consignment items in?
All consigned pieces are carefully inspected and must be in like-new or excellent pre-loved condition. Many items are brand new with tags! We only accept pieces that are clean, current, and free from damage, stains, or excessive wear. No exceptions.
3. Can I drop consignment off any time?
Consignment drop-offs are by appointment only so we can give your items the attention they deserve. Please contact us to schedule a time to bring your pieces in!
4. How can I become a consignor?
Becoming a consignor is easy! Just visit our Consign with Us page to review what we're currently accepting and fill out a quick form. From there, we'll be in touch to schedule your drop-off and answer any questions you have! From there, we’ll schedule your drop-off and take care of the rest!
5. What happens to the consignment items that do not sell?
Items stay on the floor for a 90-day consignment cycle. If they haven’t sold by the end of that period, we donate them on your behalf to two local ministries we proudly support.
Luxury handbags are the exception—they will be returned to the consignor if they do not sell within consignment period.